Silver jewelry care

To prevent tarnish or oxidation as much as possible:

-Avoid pools or beachs.
– Avoid chemicals.
-Avoid solid surfaces.
-Avoid gym or housework.
-Don’t store it for a long time.

Note: if it exposed to oxidation you just have to wibe it with the polishing cloth.

How to clean sterling silver jewelry?

– Rub it with our( jewelry cleaning cloth – anti-tarnish tool).

Note : if it’s very tarnished, Wet the silver item then add bicarbonate and gently clean detailed areas of silver item with a toothbrush instead of the polishing cloth.

3 Returns

Return policy:

•We accept returns only in case of damage or defective workmanship.
•We will accept returns within 14 days from the receipt of your order.
•Packages must reach us within 14 days from when you receive your order.
•You must return items in their original packaging to be accepted.
• You must send us email Hello@moatazdesgins.com within a week informing of the return.
•Notify us *@ouremail* with your purchase number, item name and a reason for returning the item.
•It takes from 4 to 7 working days to be returned to us.
•On sale items will be unable to process any refunds.
•Any item that has been damaged or worn will not be accepted.
•Please make sure to contact us Hello@moatazdesgins.com